Shorter messages

Can we get shorter versions in the answers or a condensed version for the mobile app? To avoid scrolling too much

Detailed message content search

Current thread search only works with titles and tags. Let us search full content

Create custom company coaches

Allow a company to not just customize agents (which is a separate feature request) but also create their own, based on any of the 4 defaults but with specific context/instructions. They could also want to hide any of our default agents and choose whether to show them on top and bottom.

Company assessment (or multiple assessment tools?)

Could be a free feature for trial users on the web and have a more detailed version for pro plans.

Teams/WhatsApp integration?

Allowing users to chat with our agents via external messaging applications. Think implications about collaboration, etc.

Proactive questions by the agents

Make the agents aware of the time of week, year, etc. and have proactive prompts: “It’s time to go for the weekend”, “Have you prepared your quarterly report yet? etc.” (Abigail’s idea)

Suggest me a good fit for a human coach when I need one

Make Abeille suggest me a coach based on my organization info and previous conversations.

iPhone and Android apps

To be able to create and resume chats on the go

One chat with multiple agents

Sometimes I don’t necessarily know which Agent to use for my question/request, or I have a mixed request (e.g., researching a prospect and then writing a cold email). I would like to have a generic chat that allows Agents to “join” the conversation based on the question asked. This way i would not have to switch from one agent / chat to another but can keep the conversation going uninterupted (now i need to copy information from my chat with Leo to the chat with Frank).

Upload files to chat

It would be great to upload files so that the agent evaluates them and suggests improvements, etc.

Supervisor dashboard for enterprise accounts

News ticker (Ring the bell, tools & tips, etc.)

Unable to upload document

upload button worked, i could add a document and looked like it was uploading, but then the document just dissappeared and nothing happened.

widen box for writing

for longer input it would be helpful to have 2 lines on th einput box of hte chat

The organisation does not record the number of users in the organisation

Trying to add my picture from the mobile app

Trying to add a new tab

Resources

I cannot access the resources from my phone. Asks for subscription.

Collapsing the Chatlist

I need the chat list to be able to collapse. This is needed if I am showing my screen to another person and I do not want to share my chat titles. It can be in front of a prospect or in front of acc. mgr.

Clearing older chats/sessions to improve performance

I noticed that with the new update, the performance of the chat session is directly affected by the number of enquiries that exist on the chat. It even causes a lag sometimes, up to 10 secs when you type your inquiries. Is it possible to clear some of these older enquiries manually? Even if that means losing some of the data that is used, it is still better than starting a whole new chat and trying to remember what you have instructed over the past months. Any other suggestion is also welcomed as long as it increase performance.

Custom names for AI coaches per company

Allow each company to optionally customize the AI coaches name (Frank, Leo, etc.) and pictures to their CEO, managers, or simply for better localization.

Mobile version limitations

I cannot access the Expert Cosches, Tools and Resources, Week in Sales menu points when using a mobile phone